Carol's unit has been able to recover Irene, the Activity aide who had been relocated for several weeks. It is a real blessing to have Irene back. She has a special knack for making the residents happier and less stressful for the rest of the shift staff. Janet and others did a valient job entertaining the residents but where really to busy with answering phones, dispensing medicine, taking vital signs, etc. Irene really has a way with activities.
The staff is so important to the operation of the Unit and we (families, residents, and especially the staff themselfs) are really happy to be back again to such a fantastic unit.
Thanks to management for recognizing the need to return to old plan.
Monday, November 15, 2010
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